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Data protection policy

499bte Privacy Policy — How Your Data Is Protected

The security of your personal information is our top priority. This page fully explains how 499bte collects, stores, and protects your data.

Last Updated: 1 January 2026
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Table of Contents
1
Introduction & Commitment
Why we created this policy

Welcome to 499bte. We're genuinely glad you're reading our privacy policy — it shows you care about your digital security.

499bte is a trusted online betting and gaming platform. We understand that people have many questions about sharing personal information online — and this Privacy Policy was written.

This policy explains: what information we collect, why we collect it, how we store it, and what steps we take to protect your data. By using any 499bte service, you automatically Privacy Policy will be considered as accepted.

Our Commitment: 499bte never sells, purchases, or shares your personal information with any third party without your permission. This isn't just a statement — it's a core principle we stand by.

This privacy policy has been drafted in accordance with Bangladesh's Digital Security Act and international data protection standards. We believe transparency is the foundation of trust.

2
What Data We Collect
What We Need From You

499bte only collects the information necessary to operate the platform smoothly and keep you secure. We do not gather data beyond what is needed.

Information collected at registration

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Residential address (district/division)
  • National ID Number (for KYC verification)
  • Payment Account Details (bKash/Nagad/Rocket Number)

Automatically Collected Data

  • IP address and device type
  • Browser Information & Operating System
  • Site Access Time & Activity Logs
  • Gaming History & Transaction Records
  • Data collected through cookies and tracking technologies
Data Type Reason for collection Mandatory?
Name & Date of Birth Age Verification & Identity Confirmation Yes
Mobile Number OTP Verification & Account Security Yes
Email Address Notifications and support communications Yes
NID Number KYC Verification (for large withdrawals) If needed
IP Address Security monitoring and fraud prevention Automated
Gaming History Responsible Gaming Monitoring Automated
3
How Your Data Is Used
What We Do With Your Data

499bte uses your information solely for specific, legitimate purposes. Below, we clearly outline exactly how your data is used.

Primary Use

  • Account Management: For registration, login, and identity verification.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Support services: To resolve your complaints or queries promptly.
  • Security Assurance: To prevent fraud, money laundering, and cyberattacks.
  • Legal Compliance: To meet the requirements of government regulations and regulatory authorities.

Secondary Use (With Your Consent)

  • Sending personalised bonus and promotional offers.
  • Notifications about new games and updates.
  • Analytical research to improve the platform experience.
Important: 499bte never shares your data with third parties for advertising purposes. You can opt out of marketing communications at any time.
4
Data Sharing Policy
When and with whom data is shared

499bte does not sell your personal information to any third party. However, limited data may be shared in specific circumstances.

When data is shared

  • Payment processors: Necessary information is shared with bKash, Nagad, or Rocket to process transactions.
  • Legal Obligation: When directed by Bangladeshi law enforcement agencies or courts.
  • Fraud Investigation: To relevant authorities if money laundering or fraud is suspected.
  • Technology service providers: With trusted technology partners for platform operations (under NDA).
Clear boundaries: All third parties with whom data is shared operate under strict confidentiality agreements and may only use the information for its intended purpose.
5
Data Security Measures
How we protect your data

499bte employs industry-leading security technology to protect your data. Our security infrastructure is continuously upgraded to defend against emerging cyber threats.

Technical Security

  • 256-bit SSL Encryption: All data transmissions are fully encrypted.
  • AES-256 storage encryption: All data stored on our servers is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
  • Firewall & DDoS Protection: Protects servers against attacks.
  • Regular security audits: Regular penetration testing conducted by independent third parties.

Administrative Safeguards

  • Staff access to data is strictly limited on a need-to-know basis.
  • Regular staff training and security awareness programs.
  • Policy to notify users within 72 hours in the event of a data breach.
6
Cookies policy
Use of Cookies on the Website

499bte uses cookies and similar technologies on its website to enhance your browsing experience and make the platform more effective.

Types of Cookies

  • Essential Cookies: Essential for login sessions and security functions.
  • Functional cookies: To remember your preferences and settings.
  • Analytical Cookies: To understand website traffic and usage patterns.
Cookie controls: You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit certain features.
7
Data retention period
How Long We Retain Your Data

499bte does not retain data longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements.

Data Type Retention Period Reason
Account information For the duration of active account + 5 years Legal Compliance
Transaction records 7 Years Financial Regulations
KYC Documents 5 Years Anti-Money Laundering Laws
Support Contact 3 Years Service Quality Improvement
Log files 1 Year Security Monitoring
Cookies data Up to 1 Year User experience
8
Your Rights
You're in Control of Your Data

499bte believes your data belongs to you. That's why we give you the highest level of control over your personal information.

Right to access your data
You can request to see what information we hold about you at any time.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to erasure
You may request the deletion of your data, provided there is no legal obligation requiring us to retain it.
Right to Data Portability
You can download your data in a standard, portable format.
Right to Restrict Processing
You can request that we stop processing your data for specific purposes.
Right to Opt Out of Marketing
You can opt out of promotional emails or SMS at any time.

To exercise these rights support@499bte.bet. We will respond within 30 business days.

9
Minor Protection
Protection of children's and minors' data

499bte strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect or store any data belonging to minors.

  • Age verification is mandatory at the point of registration.
  • Proof of age is requested in cases where there is doubt.
  • Any account identified as belonging to a minor will be suspended immediately.
  • All data associated with such accounts is deleted immediately.
10
Privacy Policy updates
Policy Update Process

499bte may update this Privacy Policy as needed. For any significant changes, you will be notified in advance via email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy. Always check the "Last Updated" date at the top of this page.

11
Contact us
For Any Privacy-Related Enquiries

If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact our Data Protection team directly.

  • Email: support@499bte.bet
  • Response Time: Up to 30 Business Days
  • Business Hours: Mon–Sat, 9:00 AM – 9:00 PM (BST)
Our Commitment: Every privacy request you submit is taken seriously, and we are committed to resolving it as quickly as possible.
What Sets 499bte's Privacy Policy Apart

We don't just talk about protecting your data — we back it up with action.

Highest-grade encryption
Every transaction and piece of personal information is fully encrypted using 256-bit SSL technology — making it completely unreadable to hackers or any third party.
Sale of data is strictly prohibited
Many platforms sell user data to advertisers. 499bte never does this — it goes against our core principles.
Your Control Over Your Data
You can view, update, or delete your information at any time. 499bte gives you full ownership and control over your personal data.
Limited Retention Period
We never retain data longer than necessary. Once the designated retention period expires, data is securely deleted. Collecting unnecessary data is against our policy.
24/7 security monitoring
Our security team monitors the system around the clock, 24 hours a day. Any suspicious activity is detected and acted upon immediately.
Clear Communication in Bangla
We believe everyone should be able to understand a privacy policy. That's why we've kept the language clear and straightforward, free from complex legal jargon.
Common privacy questions

Find answers to the questions you've been wondering about, right here.

No, never. Your mobile number is used solely for OTP verification, account security, and important notifications. It is never shared with advertisers or any third parties.

Yes, absolutely. NID copies submitted for KYC verification are stored under AES-256 encryption and can only be accessed by authorised KYC personnel. Once verification is complete, the original document is removed from the system.

Upon account closure, personal data and gaming history are deleted. However, financial transaction records are retained for up to 7 years to meet legal obligations — and remain fully encrypted throughout.

We apply the highest industry security standards. That said, no system is 100% foolproof — which is why, in the event of a data breach, you will be notified within 72 hours and swift remedial action will be taken.

You can opt out of promotional SMS or emails at any time from "Notification Preferences" in your account settings. Alternatively, email us directly at support@499bte.bet — your request will be processed within 24 hours.

Join our secure platform today

Enjoy the best betting and gaming experience on 499bte — with your data fully protected. Transparent privacy policy, secure payments, and trusted service, all in one place.

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